Documentation

Introduction

How to create a popup?

Plum has a user-friendly, intuitive interface that allows a user to create and customize popups in minutes without any need for coding. Let’s take a look at the creation of the popup step by step.

For creating your popup, click on the tab “Create Popup” or on the button “Create Popup”

Create Popup

Choose a template that is most suitable for you and click “Select”. You can use filters to find the popup that is appropriate for your marketing goal.

Select

Give a name to your popup and click the “Create Popup” button.

Give a name to your popup and click the “Create Popup” button.

Check more information about popup customization in Widget Design. Once the popup looks like you wish, you can move to the Rules&Triggers section by clicking on the tab “Rules and Triggers” or “Next” button.

Check more information about popup customization in Widget Design. Once the popup looks like you wish, you can move to the Rules&Triggers section by clicking on the tab “Rules and Triggers” or “Next” button.

Here you can set up rules and condition options for your popup. Let’s check these sections: Audience, User behavior, and Frequency settings.

Here you can set up rules and condition options for your popup. Let’s check these sections Audience, User behavior, and Frequency settings.

In the Audience targeting section, there are the following settings:

Show this popup only on. Choose the devices your popup will be displayed on.

Show this popup only on

Show only for logged customers. Decide whether only logged customers will be able to see your popup.

Show only for logged customers

Trigger event. The offer needs to start somewhere. Decide which actions and which products should kick off your offer flow. Choose pages, buttons, or events that will launch your popup.

Trigger event

If you decide that your popup has to be shown on the Product page you can choose if it is going to be on any product page or a specific one. To choose one or the range of products pages, enable the field “Products” and click the button “Select Products”.

popup has to be shown on the Product page

Enter URL parameter. Add a URL parameter to your link so that your popup can be seen only when following a specific link with this parameter.

URL parameter

Date range. Only show your offer if it triggers within the start and end date you specify with this setting.

Date range

Show only for users by tag. Only show your offer for selected groups of users by tags.

Show only for users by tag.

Cart value. Only show your offer if it triggers within the min and max cart value you specify with this setting.

Set up minimum and/or maximum Cart value to launch a popup.

Cart value

Variables. Only show your offer if specific conditions are met. Set up variables and define restrictions for them.

To do this, you need to incorporate a window.plumPopupVariables = {field1: value1, field2: value2…} into your script. Filed1, field2, …  are the variables in your script that need to meet the conditions for value1, value2,... accordingly, so that the popup is displayed on the store. Do not forget to input Variables and Values in the offer settings.

Variables

Combine several conditions if necessary by the operators or /and or add a new condition block.Note: “or” means that only at least one of the conditions should be met to trigger the action(s), “and” implies fulfilling all the conditions from the combination.

Combine several conditions

In the User behaviour section, you can find the following settings:

After waiting for X seconds. This requires the viewer to be on that page for a minimum time before the popup launches.

User behaviour section

Trigger. Set up a trigger of a popup displaying with options for supporting thresholds based on time and actions.

Trigger

Show when a customer:

  1. Visits a page - the standard for making an announcement on your site.
  2. Scrolls a page down - requires the visitor to browse a percentage of the page (you can set it up) to show a level of interest and not startle them with a popup.
  3. Exit intent - attempts to exit a page, it’s excellent for last-chance offers to try and engage with prospects before they leave.

Note: Exit intent works only on the desktop version of the site.

In the Frequency Settings section, you can set up the frequency for showing the popup and also define the rule when the popup has to be hidden.

 Frequency Settings

When the rules and triggers are configured, click “Next” button to go to the Integrations section.

This section allows you to connect Plumpopup with your Mailchimp, Mailerlite, GetResponse accounts in just a few minutes.

Integrations section

Read more about the integration with the email marketing services here: Integrations

Let`s move on to the last section called a Final setup. Here you can find the following settings:

1. Installation guides on how to install the Plum application on the following platforms: Shopify, Webflow, Shoplazza, Duda

Installation guides

2. Support button can help you connect with support managers if you need additional assistance. Just click on “Contact support” to open the support chat.

Support button

3. Verify script connection button helps ensure that the application script is successfully connected to the store.

Verify script connection

4. Shareable link allows you to share access to the popup with others easily. By copying the link, you can distribute it via email, messaging apps, or social media, enabling recipients to view the same popup content.

Shareable link

When you are happy with your popup click Save at the right corner of the page.

 happy with your popup

Your popup will be activated automatically, you can check how it looks on your shop.

If you want to disable the popup, go to the dashboard and select popups at the left panel.

On page Popup, you’ll find all created popups. On the column Active, press on the switcher of the popup you want to disable.

switcher of the popup

If you can't find what you are looking for, please contact us, and we will be happy to help.